IT vendor management · Available for new engagements

Get more value from your technology suppliers.

Kris Maes Consulting is an independent practice for IT sourcing, procurement and vendor management. I work alongside CIOs and technology leaders to build category strategies, run RFx and negotiations, and put multi-vendor governance in place that actually holds — through transformation, restructuring and M&A.

15+
Years in IT sourcing & vendor management
€300M+
Annual IT spend under governance
€200M+
Transformation programme sourcing led
6
Sectors: biotech, FMCG, automotive, logistics, telecom, advisory
  • Life Sciences & Biotech /
  • FMCG /
  • Automotive /
  • Logistics /
  • Telecom /
  • Professional Services
Why it matters

Most IT organisations don't have a supplier problem. They have a governance gap.

Spend is spread across dozens of contracts. Renewals arrive without warning. Performance is discussed anecdotally rather than measured. And when the organisation changes shape — a transformation, a carve-out, an acquisition — the vendor landscape is the first thing to come under strain.

My work is to close that gap: a clear scope and vendor tiering, defined roles and processes, KPIs that mean something, and a maturity path the organisation can actually walk. Practical, evidence-based, and built to run without me.

01

Clarity on spend

One consolidated view of contracts, renewals and commitments — the foundation for every decision that follows.

02

Leverage at the table

Benchmarked, fact-based negotiation positions, prepared jointly with Legal, Finance and Security.

03

Performance you can prove

SLAs, KPIs and scorecards with a governance cadence that survives contact with reality.

04

Resilience through change

Vendor landscapes that hold together through restructuring, M&A, divestiture and TSA execution.

Services

Three connected disciplines, one operating model

Sourcing, procurement and vendor management are usually run as separate activities. They work far better as a single lifecycle — from demand through contract, transition, performance and renewal.

Sourcing

Category strategy built on real demand and real market intelligence — then executed properly.

  • Category strategy & roadmap
  • Market landscaping & due diligence
  • RFI / RFQ / RFP design and execution
  • Make-vs-buy and supplier consolidation

Procurement

Negotiation and contracting that protects commercial value and the operational reality behind it.

  • Commercial & contract negotiation
  • Licensing, renewals and true-ups
  • Procure-to-pay process design
  • Risk, compliance (incl. GxP) and sustainability clauses

Vendor Management

The run discipline: onboarding, performance, risk and relationship, backed by data.

  • Vendor onboarding & offboarding
  • Performance management (SLA / KPI / scorecards)
  • Vendor risk & spend reporting
  • Relationship and QBR governance
The IT Vendor Management framework

Strategy & governance. Process. Data & technology.

A vendor management office only works when all three are in place. This is the model I use to assess where an organisation stands and to sequence what comes next.

Pillar 01

Strategy & Governance

  • Defined scope and vendor tiering
  • Charter: goals, purpose, mandate
  • Roles, responsibilities and controls
  • KPIs and a defined maturity journey
Pillar 02

Processes

  • Demand & requirement management
  • RFx, negotiation, procure-to-pay
  • Contract management & renewal
  • Onboarding, performance, risk, offboarding
Pillar 03

Data & Technology

  • Contract repository and templates
  • Spend data, vendor portal, ERP/PO
  • Performance and risk dashboards
  • 360° reporting on trends and actions
Track record

Built in the room, not on a slide

Five years embedded on a CIO leadership team as External Head of IT Sourcing, Procurement & Vendor Management in Biotech, owning the full IT vendor portfolio through restructuring, M&A and divestiture. Before that, senior IT vendor manager in FMCG, leading the sourcing track of a €200M+ enterprise transformation.

Today: vendor governance lead in Automotive, plus independent CIO advisory.

“Start from the business need, develop the vendor strategy, communicate it throughout the organisation — and then drive the change that makes it real.”
— How I work
  • Category strategy
  • RFI / RFP / RFQ
  • Contract negotiation
  • Multi-vendor & SI governance
  • SLA & KPI frameworks
  • OPEX / CAPEX steering
  • Outsourcing & transition
  • M&A, carve-out & TSA
  • Software asset management
  • ITIL & COBIT

Where do you want to start?

A short conversation is usually enough to tell whether a vendor baseline, a category review or a negotiation is the right first move.